Roles are assigned by the Account Administrator or the Co-Administrator to provide each Registered User with specific access to Services.  Use steps below to find these people.

Open your CONNECT Center web page. 

Click on the "How are you connected" hyperlink, shown below:

Note: If you cannot see "How are you connected?" hyperlink imaged above, then select the Gear on the right side of the screen and select the Plus next to "Welcome Banner"

Now you will be able to see the "How are you connected?" line and hyperlink. After clicking on the phrase, a window will appear, press on the "Administrators" tab to see a current list of all the Bentley On-site Admins linked to your sign in name. 

Use this information to contact your closest Bentley On-site Admin to help with all of your licensing permissions and restrictions settings. 

IF you do not see any Admins listed, then your sign in name has not been correctly linked to an account. Contact Bentley User Management for assistance. 

Phone Queue for:

1-800-BENTLEY (1-800-236-8539)
 
Outside the United States +1 610-458-5000

Or see local offices here 

See Also

"How are you CONNECTED" question / hyperlink is missing

Bentley AutoPIPE Licensing

Bentley AutoPIPE Vessel Licensing

Bentley AutoPIPE