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AutoPIPE Wiki Option #2 - Join a Simple help Live meeting for AutoPIPE support
    • Sign In
    • +Pipe and Vessel Stress Analysis - Wiki
    • Multi-lingual announcement from BENTLEY TECHNICAL SUPPORT.
    • Working at Home with AutoPIPE
    • +AutoPIPE Brand Learning Resources
    • -Attend a live meeting with an AutoPIPE Analyst
      • Option #1- Join a Teamviewer Live meeting for AutoPIPE support
      • Option #2 - Join a Simple help Live meeting for AutoPIPE support
      • Option #3: Quick Assist Live meeting instructions

     
     Questions about this article, topic, or product? Click here. 

    Option #2 - Join a Simple help Live meeting for AutoPIPE support

    This the last resort as this link is very slow. If this is your first time in a net meeting please follow these instructions in order to join the Simple Help meeting:

    1. Select the link below:

    http://simplehelp.bentley.com

    Note: may not work on computers with Windows XP OS.

    2. The following should appear:

    3. Press the "Download Remote Support" button and the following should appear:

    Note: IE9 and higher user may need to press Run button at the bottom of the screen

    4. Press  Accept button,

    5. Enter your Name,  press the Submit button, and notify me what name you had used.

    6. The following screen should be displayed until an analyst connects to your system:

    See Also

    Live Meeting Options

    Bentley AutoPIPE

    • Live meeting
    • AutoPIPE
    • Simple Help
    • Technical Support
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    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Fri, Jan 18 2019 6:07 PM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Fri, Jul 10 2020 5:05 PM
    • Revisions: 4
    • Comments: 0
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