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How to reset CONNECTION Client?
Please try the following solution on the client's computer with the issue:
1. Open the task manager and End the following:
2. Then browse to %localappdata%\Bentley\MySELECT.db (:\Users\WindowsUserName\AppData\Local\Bentley\MySELECT.db) and Delete the file, MySELECT.db
3. Start the CONNECTION Client and Sign In.
This should resolve the issue, If not, please provide Log files for review – To automatically collect Log files, CONNECTION Client 10.00.13.xx and newer is required.
a. Run the following to collect the logs automatically- "%CommonProgramFiles%\Bentley Shared\CONNECTION Client\LogCollector.exe".
b. Save the file to a known location
c. Please send the zip file for review in an Service Request referencing this WIKI and asking to refer to Daniel Delaney.
Download CONNECTION Client