Bentley communities site

Typical Questions:

Q. What is CONNECTION Client

Q. Download CONNECTION Client

Release notes

Q. Open CONNECTION Client

Install issues:

> Click on the CONNECTION Client executable to install nothing happens

> Automated installation guide

Sign In issues:

> Sign in with CONNECTION Client

> Automatic Authentication

users can sign in with their Windows logins instead of maintaining separate Bentley credentials

> Email and Password reset to blank after filing in and pressing Sign In button

Q. No updates are shown

Q. Update Bentley software from within CONNECTION Client

Q. Download Bentley Software (ex. AutoPIPE, STAAD, etc..) using CONNECTION Client

Q. Reset CONNECTION Client

Q. Perform a Health Check

Q. Scenarios

Trouble shooting: 

- Click here

-Confirm that list of domains here that the CONNECTION Client needs to access in order to sign in and activate your SES applications. Contact your internal IT to ask that you're allowed to access those domains

Messages that appear:

- Check Updates failed with error Forbidden

- CONNECTION Client recommends to install Navigator CONNECT

- Could not connect Try again

Solution #1

Solution #2

- Failed to install CONNECTION Client with error code 0x8007543. Fatal error during installation

- Installation Failed (0xFFFFFFFF)

- Must be installed on your machine prior to installing CONNECTION Client

- This account is not associated with an organization

- Script Error: Error in DB Script at line ... 

Diagnostics:

- Performing a trace

See Also

Technical Support

Bentley AutoPIPE