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AutoPIPE Wiki 04. AutoPIPE locks up after displaying splash screen and never starts, why?
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    • -Pipe and Vessel Stress Analysis - Wiki
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          • "Bentley.lictransmit for Windows has stopped working" message appears when using AutoPIPE program, why?
          • +"Blank" Messages displayed in AutoPIPE
          • +"Bolts*" Messages displayed in AutoPIPE
          • +"Confirm" Messages displayed in AutoPIPE
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          • +"Flange*" Messages displayed in AutoPIPE
          • +"Incorrect Data" messages displayed in AutoPIPE
          • +"Intel(r) Visual Fortran run-time error" messages displayed in AutoPIPE
          • +"License Management Tool" Messages displayed in AutoPIPE
          • "Message from SofTrack" Messages displayed in AutoPIPE
          • +"Microsoft .NET Framework".. messages displayed in AutoPIPE
          • "Microsoft Visual C++ Runtime Library" message appears in AutoPIPE
          • "New Case Failed" Messages displayed in AutoPIPE
          • +"Note" Messages in AutoPIPE
          • +"PCFin" Messages displayed in AutoPIPE
          • +"Report Generator Error" Messages displayed in AutoPIPE
          • +"Reverse Segment" Messages displayed in AutoPIPE
          • +"SACS Export Error" messages displayed in AutoPIPE
          • +"Script Error" messages displayed in AutoPIPE
          • +"Text Node Editor" Messages displayed in when using OPIM from within AutoPIPE
          • "Unable to Import the Excel File..." Messages displayed in AutoPIPE
          • +"Warnings" Messages displayed in AutoPIPE
          • -Application Crashed or Freezes - AutoPIPE
            • - Is this an valid AutoPIPE model?
            • +01. Bentley AutoPIPE Application has stopped working - "A problem caused the....
            • +02. Bentley AutoPIPE has crashed
            • 03. Bentley AutoPIPE Application has stopped working: "A problem caused the program to stop working correctly. Please close the program"
            • 04. Program periodically freezes, toolbars disappear, and application crashes - AutoPIPE V8i 09.05.01.02
            • 05. Bentley AutoPIPE is (NOT RESPONDING) or "Bentley AutoPIPE Application is not responding" message appears
            • 06. The application has failed to start becuase of IEGLic.dll was not found
            • 07. Microsoft Blue Screen - A problem has been detected and Windows has been shut down to prevent damage to your computer
            • 08. AutoPIPE crashes or nothing appears on startup (i.e. no splash screen), Faulting module name: ntdll.dll
            • 09. AutoPIPE Report Viewer has stopped working
            • 10. AutoPIPE crashes, Faulting application name: Bentley.Licensing.Service.exe, appears in event viewer, why?
            • A. Crashed when opening an AutoPIPE model, what can be done?
            • +B. Crashed when Importing / Inserting into an AutoPIPE model, what can be done?
            • -C. AutoPIPE Crashes / Freezes on Start-up
              • 03. After clicking the icon or link to start AutoPIPE, screen remains blank, application does not start, why?
              • 04. AutoPIPE locks up after displaying splash screen and never starts, why?
            • E. Crashed when AutoPIPE command to Analyze> All was initiated
            • F. Crashed when AutoPIPE command to File> Save Stress Isometric
            • G. Crashed when AutoPIPE command, Tool> Model Consistency Check, was used
            • +I. Crashed when performing: Results> Output Report in AutoPIPE
            • J. Why does AutoPIPE crash while working on the Input/results grids?
            • K. Crashed when AutoPIPE command to view Load> Dynamic Analysis Dialog Screen was started
            • +L. AutoPIPE quits for no apparent reason or when not using any specific command, why?
            • M. AutoPIPE quits after using copy command, why?
            • +N. Issues related to AutoPIPE crashing when making modifications on piping component dialog
          • AutoPIPE Report Viewer has stopped working
          • +Issues that occur when importing PXF files into AutoPIPE
          • +Known errors that occur when Installing / Uninstalling AutoPIPE
      • +Bentley AutoPIPE Nozzle (WinNOZL)
      • +Bentley AutoPIPE Vessel (powered by Microprotol)
      • +Bentley PlantFLOW
      • +Bentley PULS
    • Multi-lingual announcement from BENTLEY TECHNICAL SUPPORT.
    • Working at Home with AutoPIPE
    • +AutoPIPE Brand Learning Resources
    • +Attend a live meeting with an AutoPIPE Analyst

     
     Questions about this article, topic, or product? Click here. 

    04. AutoPIPE locks up after displaying splash screen and never starts, why?

    Applies To
    Product(s): AutoPIPE
    Version(s): ALL;
    Area: Installing
    Date Logged
    & Current Version
    Oct 2019
    12.01.00.10

    Problem:

    AutoPIPE locks up after displaying splash screen and never starts, why?

    One set of Steps tor repeat

    1. Using AutoPIPE 12.07.00.346
    2. Start AutoPIPE
    3. Splash screen appears and nothing happens, splash screen remains.
    4. Crash the program
    5. Completely remove profiles folders.
    6. Restart AutoPIPE
    7. Application starts without issue. 
    8. Close AutoPIPE and restart program
    9. Problem reoccurs
    10. Why?

    Solution:

    Solution #1: CONNECTION Client

    For the user with a problem, suggest to try one of the following 2 things to see if this helps starts the program:

    1. Disconnect internet and then launch AutoPIPE. If used previously, it should be able to switch to offline mode, prompt the user and continue.

    2. Sign-out of CONNECTION Client and then try launching AutoPIPE.

    If either of the 2 work – then the issue is either CONNECT Advisor loading content. Licensing check maybe slow or building a cache if it is first time usage.

    Solution #2: Profile Preferences

    There is a problem with your user profiles preferences, use instructions here to rest to default settings. 

    Solution #3: Graphics driver

    Update the graphics driver, reboot the computer, and now try to open AutoPIPE.

    See Also

    Errors that occur when Installing / Uninstalling AutoPIPE

    Bentley AutoPIPE

    • Freeze
    • Splash screen
    • Freezes
    • AutoPIPE
    • Start-up
    • Share
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    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Thu, Oct 3 2019 2:51 PM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Fri, Jun 3 2022 3:17 AM
    • Revisions: 9
    • Comments: 0
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