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AutoPIPE Wiki 10. AutoPIPE crashes, Faulting application name: Bentley.Licensing.Service.exe, appears in event viewer, why?
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          • "1 Interrupted Action" messages displayed while coping AutoPIPE file, why?
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          • 01. "C:\Program Files (X86)\..." - Type mismatch dialog message appears when reviewing the results grids in AutoPIPE, why?
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            • +01. Bentley AutoPIPE Application has stopped working - "A problem caused the....
            • +02. Bentley AutoPIPE has crashed
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            • 04. Program periodically freezes, toolbars disappear, and application crashes - AutoPIPE V8i 09.05.01.02
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            • 08. AutoPIPE crashes or nothing appears on startup (i.e. no splash screen), Faulting module name: ntdll.dll
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            • 10. AutoPIPE crashes, Faulting application name: Bentley.Licensing.Service.exe, appears in event viewer, why?
            • +A. Crashed when opening an AutoPIPE model, what can be done?
            • +B. Crashed when Importing / Inserting into an AutoPIPE model, what can be done?
            • +C. AutoPIPE Crashes / Freezes on Start-up
            • E. Crashed when AutoPIPE command to Analyze> All was initiated
            • F. Crashed when AutoPIPE command to File> Save Stress Isometric
            • G. Crashed when AutoPIPE command, Tool> Model Consistency Check, was used
            • +I. Crashed when performing: Results> Output Report in AutoPIPE
            • J. Why does AutoPIPE crash while working on the Input/results grids?
            • K. Crashed when AutoPIPE command to view Load> Dynamic Analysis Dialog Screen was started
            • +L. AutoPIPE quits for no apparent reason or when not using any specific command, why?
            • M. AutoPIPE quits after using copy command, why?
            • +N. Issues related to AutoPIPE crashing when making modifications on piping component dialog
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    10. AutoPIPE crashes, Faulting application name: Bentley.Licensing.Service.exe, appears in event viewer, why?

    Applies To
    Product(s): AutoPIPE
    Version(s): ALL;
    Area: Crashed
    Date Logged
    & Current Version
    Feb 2020
    12.02.00.14

    Problem:

    When using AutoPIPE the program crashes and the following are shown in event viewer:

    Faulting application name: Bentley.Licensing.Service.exe, version: 11.0.3.11, time stamp: 0x5cf551d3
    Faulting module name: KERNELBASE.dll, version: 10.0.16299.1565, time stamp: 0x99b40eb4
    Exception code: 0xe0434352
    Fault offset: 0x0000000000014048
    Faulting process id: 0x1519c
    Faulting application start time: 0x01d5ddc10e9d0c27
    Faulting application path: C:\Program Files\Common Files\Bentley Shared\CONNECTION Client\LicenseService\Bentley.Licensing.Service.exe
    Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
    Report Id: 31fe41f1-2323-482a-ba14-b61e49ad64b9
    Faulting package full name:
    Faulting package-relative application ID: 

    Faulting application name: autopipe.exe, version: 12.2.0.14, time stamp: 0x5d8d7ce2
    Faulting module name: clr.dll, version: 4.7.3468.0, time stamp: 0x5d490e65
    Exception code: 0xc00000fd
    Fault offset: 0x000ed46c
    Faulting process id: 0x15358
    Faulting application start time: 0x01d5ddc143edc14c
    Faulting application path: C:\Program Files (x86)\Bentley\AutoPIPE CONNECT v12\autopipe.exe
    Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
    Report Id: 584d8f16-a563-476a-8077-76113d132562
    Faulting package full name:
    Faulting package-relative application ID:

    Application: Bentley.Licensing.Service.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: Bentley.UsageLogging.Client.UlasClientException
    at Bentley.UsageLogging.Client.BaseClient+<MakeRequest>d__16`1System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089.MoveNext()
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
    at Bentley.UsageLogging.Client.Implementation.PostingClient+<PostClientLogAsync>d__2.MoveNext()
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
    at Bentley.UsageLogging.Client.UlasClient`1+<PostClientLogAsync>d__121System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089.MoveNext()
    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
    at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
    at System.Runtime.CompilerServices.TaskAwaiter`1System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089.GetResult()
    at Bentley.Licensing.LicenseManagement.LicenseManager+<>c__DisplayClass198_1+<<PostClientLog>b__1>d.MoveNext()

    Exception Info: System.AggregateException
    at System.Threading.Tasks.Task`1System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089.GetResultCore(Boolean)
    at Bentley.Licensing.LicenseManagement.LicenseManager.PostClientLog(Bentley.UsageLogging.ApiContracts.Posting.UsageLogEntry)
    at Bentley.Licensing.LicenseManagement.ColdUsageHeartbeat.PostClientLog(Bentley.UsageLogging.ApiContracts.Posting.UsageLogEntry)
    at Bentley.Licensing.LicenseManagement.ColdUsageHeartbeat.PostUsageLogs(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.TimerQueueTimer.CallCallback()
    at System.Threading.TimerQueueTimer.Fire()
    at System.Threading.TimerQueue.FireNextTimers()

    why and how to avoid?

    Solution:

    Reinstall / upgrade CONNECTION Client

    See Also

    Application Crashed or Freeze

    Bentley AutoPIPE

    • Connection Client
    • Unhandled Exception
    • Faulting module name
    • clr.dll
    • AutoPIPE
    • License
    • Faulting application name
    • crashed
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    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Wed, Feb 19 2020 12:20 PM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Wed, Feb 19 2020 12:24 PM
    • Revisions: 4
    • Comments: 0
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