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Microsoft Quick Assist enables two people to share a computer over a remote connection so that one person can help solve problems on the other person’s computer.
1. Open the Start menu and select All apps > Windows Accessories > Quick Assist.
The following dialog will appear:
2. Bentley Technical Support will provide you a security code, enter that security code into the space "Code from Assistant" and press Share Screen button.
3. Please wait a few minutes for your devices to connect.
4. class="spacer-20-bottom instruction-step" style="padding-left: 30px;">xxxx4. In just a moment the following screen should appear. Press Allow button
5. In just a moment Bentley Technical Support should be able to see your screens
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