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AutoPIPE Wiki - Known issues with installing Connection Client
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              • -- CONNECTION Client - AutoPIPE
                • - Known issues with installing Connection Client
                • - Run License Health Check from within Connection Client
                • - Run License Health Check manually outside of Connection Client
                • +CONNECTION Client Scenarios
                • M. Check Updates failed with error Forbidden ... message appears in CONNECTION Client
                • M. Connection issues: could not connect Try again... message appears when using CONNECTION Client
                • Q. CONNECTION client Email and Password reset to blank after filing in and pressing Sign In button, why?
                • Q. Connection client will not show updates to newer versions of available AutoPIPE software, why?
                • Q. How to check CONNECTION Client for updated software?
                • Q. How to download Bentley Software (ex. AutoPIPE, STAAD, etc..) using CONNECTION Client?
                • Q. How to Download CONNECTION Client?
                • Q. How to open Bentley CONNECTION Client?
                • Q. How to Sign in with CONNECTION Client?
                • Q."Failed to install CONNECTION Client with error code 0x8007543. Fatal error during installation"... messages appears when installing software, why?
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    - Known issues with installing Connection Client

    Applies To
    Product(s): Connection Client
    Version(s): ALL;
    Area: Installing
    Date Logged
    & Current Version
    Nov. 2020
    12.04.00.13

    Problem:

    Are there any known issues with installing Connection Client

    Solution:

     See the following

    Connection Client v.11.xx and higher

    Item #1:

    Connection Client v.11.xx and higher are not compatible with Windows 7. If a user has Win7 and is facing connection issues, check if they have recently updated Connection Client to 11.xx or higher.

    Solution: Uninstall all the versions of Connection Client from the computer and contact Bentley (Service Request or Phone call) requesting that they send you an older Connection Client version 10.00.19.31 because your company has Bentley SES applications running on Win 7 OS.

    Item #2: Automated installation guide

    Item #3: CONNECTION Client Will Not Install

    Item #4: CONNECTION Client installation error 0x80040812

    Item #5: Installation Failed (0xFFFFFFFF)

    Item #6:  "Install KB2999226 before continuing the installation."

    Item #7: Automated installation guide

    See Also

    Connection Client Release notes

    Connection Client information 

    Bentley AutoPIPE

    • Connection Client
    • 0xFFFFFFFF
    • KB2999226
    • AutoPIPE
    • Install
    • Known Issues
    • Win 7
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    • Cancel
    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Thu, Nov 19 2020 6:47 AM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Wed, Jun 30 2021 11:11 AM
    • Revisions: 8
    • Comments: 0
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