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AutoPIPE Wiki Q. When installing AutoPIPE, program appears to be stuck / frozen, what can be done to complete installation?
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          • "Bentley.lictransmit for Windows has stopped working" message appears when using AutoPIPE program, why?
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          • "Microsoft Visual C++ Runtime Library" message appears in AutoPIPE
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            • Q. "Your user account does not have write access in the AutoPIPE program folder"..... message appears when installing AutoPIPE, why?
            • Q. "0xfffffffe" and "BeKBNotFound = KB4340917" appears in log file after AutoPIPE crashed while installing, why?
            • Q. "Error 0x80070005:" displayed in log file when installing AutoPIPE
            • Q. "Error 0x80070070" message was displayed when installing AutoPIPE
            • Q. "Error 0x8007051b:" displayed in log file when installing AutoPIPE
            • Q. "Error 0x80070643" message appears when installing AutoPIPE, why?
            • Q. "Error 0x800713ec" displayed in log file when installing AutoPIPE
            • Q. "Error 0xc0000005:" displayed in log file when installing AutoPIPE
            • Q. "Error 1001. An exception occurred while uninstalling"... message appears when uninstalling AutoPIPE, why?
            • Q. "Error 1603" or "AutoPIPE Preview Handler encountered an unexpected error - The error code is 2908" occurred when installing AutoPIPE
            • Q. "Error 1607: Unable to install InstallShield Scripting Runtime." message was displayed when installing AutoPIPE
            • Q. "Error :0x80070570" displayed in log file when installing AutoPIPE
            • Q. "Error code: 0x80070661" - occurred when installing AutoPIPE, why?
            • Q. "Error code: 0x80070666" AutoPIPE Preview Handler - occurred when installing AutoPIPE, why?
            • Q. "Error: 0x800f0954" displayed when installing AutoPIPE
            • Q. "Error:= 1625" displayed when installing AutoPIPE
            • Q. "InstallDriver Module: InstallDriver Module has stopped working"... message appeared when installing AutoPIPE application, why?
            • Q. "The installer has encountered an unexpected error installing this package. The error code is 2738"... message appears when trying to install AutoPIPE or OPIM, why?
            • Q. User computer fails to update Windows features when AutoPIPE is installed, why?
            • Q. When installing AutoPIPE, program appears to be stuck / frozen, what can be done to complete installation?
        • +~ Technical Support - AutoPIPE
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     Questions about this article, topic, or product? Click here. 

    Q. When installing AutoPIPE, program appears to be stuck / frozen, what can be done to complete installation?

    Applies To
    Product(s): AutoPIPE
    Version(s): ALL;
    Area: Licensing
    Date Logged
    & Current Version
    Aug. 2021
    12.06.00.48

    Problem:

    When installing the program, installation appears to be stuck / frozen when installing pre-requisites, example Microsoft Visual C++...:

    What can be done to complete installation?

    Solution:

    This is a known issue, where the pre-requisites take a considerable amount of  time to download and install. All the while appearing that the install has stopped, stuck, froze, etc.. Possible reasons include but limited to slow internet speed on the user's end, slow internet speed on the Web site side, on occasion a pre-requisite have pre-requisite(s) that must be downloaded and installed first, etc..   

    The best course of action is to review the program's release notes / readme file for a list of pre-requisites. Manually download all of the pre-requisites and install before trying to install AutoPIPE. Also suggest to download and install the latest edition of COENNECTION Client before tryin to install AutoPIPE. 

    If the issue continues, suggest:

    1. the installer log files may provide some details about the issue. The logs are created in temp directory. The AutoPIPE log file start with "AutoPIPE_setup". The Redistributable log file start with either "dd_vcredist" or "Microsoft Visual C++".

    2. There could be a application running in the background (ex. virus protection) that prevents the application from installing. Recommend to reboot the computer, only load required applications to start the computer and suspend all virus protection temporarily during the duration of the install. Also recommend that AutoPIPE programs be added to acceptable program list and to allow read / write to AutoPIPE program folders 

    See Also

    Errors that occur when Installing / Uninstalling

    Bentley AutoPIPE

    • Freeze
    • AutoPIPE
    • Install
    • stuck
    • Stopped Working
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    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Tue, Oct 5 2021 2:45 PM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Mon, Oct 11 2021 10:10 PM
    • Revisions: 4
    • Comments: 0
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