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AutoPIPE Wiki "Message from SofTrack" Messages displayed in AutoPIPE
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    "Message from SofTrack" Messages displayed in AutoPIPE

    Applies To
    Product(s): AutoPIPE
    Version(s): ALL;
    Environment: N/A
    Area: Alert Message
    Original Author: Bentley Technical Support Group
    Date Logged
    & Current Version
    Aug. 2017
    11.01.00.17

    Problem:

    The following message dialog appears when trying to view a Stress iso drawing in OPIM. 

    -----------------------------------------------------
    Message From SofTrack on Server
    -----------------------------------------------------
    License Bentley.....

    -----------------------------------------------------
    Ok    
    -----------------------------------------------------

    Why doe this occur and how to avoid it?

    Solution:

    This message has nothing to do with Bentley. This is a 3rd party application called SofTrack

    Workaround:

    Contact SofTract directly to address this issue. 

    Also suggest that the user has the most recent version of Connection Client installed and is logged in using the proper credentials. Next recommend company appointed Bentley On Site Administrator to review the account user management settings and general account settings to be correctly configured. .If yes, then again contact SofTract to address the  popup message. 

    See Also

    Warnings, Errors, Crashed, Confirm Messages

    Bentley AutoPIPE

    • user
    • message
    • SofTrack
    • licensing
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    • Cancel
    • Mike Dattilio Created by Bentley Colleague Mike Dattilio
    • When: Tue, Nov 16 2021 1:28 PM
    • Mike Dattilio Last revision by Bentley Colleague Mike Dattilio
    • When: Tue, Nov 16 2021 1:41 PM
    • Revisions: 3
    • Comments: 0
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