<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://communities.bentley.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/"><channel><title>Q. BLT does not completely load after opening the application, why?</title><link>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why</link><description /><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>Q. BLT does not completely load after opening the application, why?</title><link>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why</link><pubDate>Thu, 18 Aug 2022 20:11:40 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5eaefac6-8dea-4423-af44-19842ee99545</guid><dc:creator>Mike Dattilio</dc:creator><comments>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why#comments</comments><description>Current Revision posted to AutoPIPE Wiki by Mike Dattilio on 8/18/2022 8:11:40 PM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;width:500px;"&gt;&lt;colgroup&gt;&lt;col width="20%" /&gt;&lt;col width="80%" /&gt;&lt;/colgroup&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To &lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;AutoPIPE&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;ALL;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area: &lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Licensing&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Date Logged&lt;br /&gt;&amp;amp; Current Version&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;strong&gt;&lt;span style="color:#993300;"&gt;Aug. 2022&lt;/span&gt;&lt;/strong&gt;&lt;br /&gt;&lt;strong&gt;&lt;span style="color:#993300;"&gt;12.08.01.010&lt;/span&gt;&lt;/strong&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;&lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;Problem:&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;p style="margin-left:60px;"&gt;User is currently signed into Connection Client, however after starting BLT the application does not completely load, the following appears on screen.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838233966v2.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;or&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838289396v3.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;why is this happening?&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;How to avoid ?&lt;/p&gt;
&lt;h1&gt;&lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;Solution:&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;p style="margin-left:60px;"&gt;&amp;nbsp;First, open &lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=how+to+open+task+manager&amp;amp;ia=web"&gt;Task manager&lt;/a&gt;&lt;/strong&gt; on your computer. After opening Task Manager, select the Details tab, and search for &lt;strong&gt;Bentley.Licensing.Services.exe&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " height="408" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838564371v4.png" width="458" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;There should only be 1 instance of &lt;strong&gt;Bentley.Licensing.Services.exe&amp;nbsp;&lt;/strong&gt;running. If 2 or more service of&amp;nbsp;&lt;span&gt;Bentley.Licensing.Services.exe are&amp;nbsp;running, check the User Name column and&amp;nbsp;&lt;/span&gt;identify the name.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Question: What does SYSTEM user name mean?&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;Answer: This is an elevated&lt;span&gt;&amp;nbsp;instance of that licensing service that is intercepting all your licensing traffic. A service running that has User name = SYSTEM, the person who is logged into the computer will not be able to use Bentley products under their profile because it&amp;#39;s hijacking all the licensing traffic.&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Question: Does SYSTEM appear as a user name for &lt;strong&gt;Bentley.Licensing.Services.exe&amp;nbsp;&lt;/strong&gt;process ?&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;If &lt;strong&gt;no&lt;/strong&gt;, great... leave everything as is and do not continue below. The following information may not help you.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;If &lt;strong&gt;yes&lt;/strong&gt;, continue below.&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;Best to find out exactly what has called this service to start. Most frequently, the issue is related to SCCM deployment of Bentley Software that was not performed correctly (see &lt;strong&gt;&lt;a href="/communities/other_communities/licensing_cloud_and_web_services/w/wiki/36379/installation---silent"&gt;WIKI here&lt;/a&gt;&lt;/strong&gt; for known issues). One approach of locating the parent&amp;nbsp;software of a process&amp;nbsp;is to use a Microsoft application called &lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=microsoft+Process+Explorer&amp;amp;ia=web"&gt;Process Explorer&lt;/a&gt;&amp;nbsp;&lt;/strong&gt;(yes this application is free to use).&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Steps to locate the parent software responsible for starting a service:&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;1. Download and extract&amp;nbsp;&lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=microsoft+Process+Explorer&amp;amp;ia=web"&gt;Microsoft Process Explorer&lt;/a&gt;&amp;nbsp;&lt;/strong&gt;zip file&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;2. Start Process Explorer by right mouse clicking on the proper EXE for your computer, and then select &lt;strong&gt;Run as Administrator&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;3. Press on the &lt;strong&gt;Agree&lt;/strong&gt; button.&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;4. After the application starts, in the top right corner of the window type in the &amp;lt;&lt;em&gt;Filter by name&lt;/em&gt;&amp;gt; &amp;quot;&lt;strong&gt;Bentley.Licensing.Service&amp;quot;&lt;/strong&gt;.&amp;nbsp;Notice that the listing is now filtered accordingly.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;5.&amp;nbsp; Right Mouse click on the process, and select &lt;strong&gt;Properties&lt;/strong&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:90px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/8267.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;6. Find on the Image tab, Parent: value&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:90px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660842077117v7.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;7. Take screen shot of&amp;nbsp; this instance, and repeat similar steps for all filtered items of &lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;8. Send all screen shots to Bentley Technical support for review.&amp;nbsp;&lt;/p&gt;
&lt;h4 style="margin-left:60px;"&gt;&lt;span style="text-decoration:underline;"&gt;Solution:&lt;/span&gt;&lt;/h4&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;With Task manager open, on the Details tab, find service&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&amp;nbsp;&lt;/strong&gt;&lt;span&gt;and User name = &lt;strong&gt;SYSTEM. &lt;/strong&gt;Right mouse click on&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt; and select &lt;strong&gt;End Task&lt;/strong&gt; from the listing. Next, be sure that user is logged into Connection Client, close and restart BLT. BLT should start and run normally without the hesitation as shown in the images above.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;This maybe a temporary solution until the parent process calling&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt; with&lt;span&gt;&amp;nbsp;User name =&amp;nbsp;&lt;strong&gt;SYSTEM&lt;/strong&gt;, has been resolved. &lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Suggest log an SR for Licensing related issue, attached screen shots from above, reference this WIKI, and contact &lt;strong&gt;&lt;a href="https://www.bentley.com/en/about-us/contact-us/offices"&gt;Bentley Licensing department by phone&lt;/a&gt;&lt;/strong&gt;.&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/42203/--blt-bentley-licensing-tool-messages"&gt;BLT (Bentley Licensing Tool) Messages&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/40112/connect-licensing---autopipe-autopipe-vessel"&gt;Licensing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/bentley-autopipe.aspx"&gt;&lt;b&gt;Bentley AutoPIPE&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;&lt;b&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660837309614v1.png" /&gt;&lt;/b&gt;&lt;/h1&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-logo.png" width="189" /&gt;&lt;/b&gt;&lt;/h1&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: AutoPIPE, demo, Reverts, blt, licensing&lt;/div&gt;
</description></item><item><title>Q. BLT does not completely load after opening the application, why?</title><link>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why/revision/3</link><pubDate>Thu, 18 Aug 2022 17:59:43 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5eaefac6-8dea-4423-af44-19842ee99545</guid><dc:creator>Mike Dattilio</dc:creator><comments>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why#comments</comments><description>Revision 3 posted to AutoPIPE Wiki by Mike Dattilio on 8/18/2022 5:59:43 PM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;width:500px;"&gt;&lt;colgroup&gt;&lt;col width="20%" /&gt;&lt;col width="80%" /&gt;&lt;/colgroup&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To &lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;AutoPIPE&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;ALL;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area: &lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Licensing&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Date Logged&lt;br /&gt;&amp;amp; Current Version&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;strong&gt;&lt;span style="color:#993300;"&gt;Aug. 2022&lt;/span&gt;&lt;/strong&gt;&lt;br /&gt;&lt;strong&gt;&lt;span style="color:#993300;"&gt;12.08.01.010&lt;/span&gt;&lt;/strong&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;&lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;Problem:&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;p style="margin-left:60px;"&gt;User is currently signed into Connection Client, however after starting BLT the application does not completely load, the following appears on screen.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838233966v2.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;or&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838289396v3.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;why is this happening?&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;How to avoid ?&lt;/p&gt;
&lt;h1&gt;&lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;Solution:&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;p style="margin-left:60px;"&gt;&amp;nbsp;First, open &lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=how+to+open+task+manager&amp;amp;ia=web"&gt;Task manager&lt;/a&gt;&lt;/strong&gt; on your computer. After opening Task Manager, select the Details tab, and search for &lt;strong&gt;Bentley.Licensing.Services.exe&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " height="408" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838564371v4.png" width="458" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;There should only be 1 instance of &lt;strong&gt;Bentley.Licensing.Services.exe&amp;nbsp;&lt;/strong&gt;running. If 2 or more service of&amp;nbsp;&lt;span&gt;Bentley.Licensing.Services.exe are&amp;nbsp;running, check the User Name column and&amp;nbsp;&lt;/span&gt;identify the name.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Question: What does SYSTEM user name mean?&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;Answer: This is an elevated&lt;span&gt;&amp;nbsp;instance of that licensing service that is intercepting all your licensing traffic. A service running that has User name = SYSTEM, the person who is logged into the computer will not be able to use Bentley products under their profile because it&amp;#39;s hijacking all the licensing traffic.&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Question: Does SYSTEM appear as a user name for &lt;strong&gt;Bentley.Licensing.Services.exe&amp;nbsp;&lt;/strong&gt;process ?&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;If &lt;strong&gt;no&lt;/strong&gt;, great... leave everything as is and do not continue below. The following information may not help you.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;If &lt;strong&gt;yes&lt;/strong&gt;, continue below.&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;Best to find out exactly what has called this service to start. Most frequently, the issue is related to SCCM deployment of Bentley Software that was not performed correctly (see &lt;strong&gt;&lt;a href="/communities/other_communities/licensing_cloud_and_web_services/w/wiki/36379/installation---silent"&gt;WIKI here&lt;/a&gt;&lt;/strong&gt; for known issues). One approach of locating the parent&amp;nbsp;software of a process&amp;nbsp;is to use a Microsoft application called &lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=microsoft+Process+Explorer&amp;amp;ia=web"&gt;Process Explorer&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Steps to locate the parent software responsible for starting a service:&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;1. Download and extract&amp;nbsp;&lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=microsoft+Process+Explorer&amp;amp;ia=web"&gt;Microsoft Process Explorer&lt;/a&gt;&amp;nbsp;&lt;/strong&gt;zip file&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;2. Start Process Explorer by double clicking on the &lt;strong&gt;Procexp.exe&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;3. Press on the &lt;strong&gt;Agree&lt;/strong&gt; button.&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;4. After the application starts, in the top right corner of the window type in the &amp;lt;&lt;em&gt;Filter by name&lt;/em&gt;&amp;gt; &amp;quot;&lt;strong&gt;Bentley.Licensing.Service&amp;quot;&lt;/strong&gt;.&amp;nbsp;Notice that the listing is now filtered accordingly.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;5.&amp;nbsp; Right Mouse click on the process, and select &lt;strong&gt;Properties&lt;/strong&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:90px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/8267.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;6. Find on the Image tab, Parent: value&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:90px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660842077117v7.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;7. Take screen shot of&amp;nbsp; this instance, and repeat similar steps for all filtered items of &lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;8. Send all screen shots to Bentley Technical support for review.&amp;nbsp;&lt;/p&gt;
&lt;h4 style="margin-left:60px;"&gt;&lt;span style="text-decoration:underline;"&gt;Solution:&lt;/span&gt;&lt;/h4&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;With Task manager open, on the Details tab, find service&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&amp;nbsp;&lt;/strong&gt;&lt;span&gt;and User name = &lt;strong&gt;SYSTEM. &lt;/strong&gt;Right mouse click on&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt; and select &lt;strong&gt;End Task&lt;/strong&gt; from the listing. Next, be sure that user is logged into Connection Client, close and restart BLT. BLT should start and run normally without the hesitation as shown in the images above.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;This maybe a temporary solution until the parent process calling&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt; with&lt;span&gt;&amp;nbsp;User name =&amp;nbsp;&lt;strong&gt;SYSTEM&lt;/strong&gt;, has been resolved. &lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Suggest log an SR for Licensing related issue, attached screen shots from above, reference this WIKI, and contact &lt;strong&gt;&lt;a href="https://www.bentley.com/en/about-us/contact-us/offices"&gt;Bentley Licensing department by phone&lt;/a&gt;&lt;/strong&gt;.&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/42203/--blt-bentley-licensing-tool-messages"&gt;BLT (Bentley Licensing Tool) Messages&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/40112/connect-licensing---autopipe-autopipe-vessel"&gt;Licensing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/bentley-autopipe.aspx"&gt;&lt;b&gt;Bentley AutoPIPE&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;&lt;b&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660837309614v1.png" /&gt;&lt;/b&gt;&lt;/h1&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-logo.png" width="189" /&gt;&lt;/b&gt;&lt;/h1&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: AutoPIPE, demo, Reverts, blt, licensing&lt;/div&gt;
</description></item><item><title>Q. BLT does not completely load after opening the application, why?</title><link>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why/revision/2</link><pubDate>Thu, 18 Aug 2022 17:45:42 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5eaefac6-8dea-4423-af44-19842ee99545</guid><dc:creator>Mike Dattilio</dc:creator><comments>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why#comments</comments><description>Revision 2 posted to AutoPIPE Wiki by Mike Dattilio on 8/18/2022 5:45:42 PM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;width:500px;"&gt;&lt;colgroup&gt;&lt;col width="20%" /&gt;&lt;col width="80%" /&gt;&lt;/colgroup&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To &lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;AutoPIPE&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;ALL;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area: &lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Licensing&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Date Logged&lt;br /&gt;&amp;amp; Current Version&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;strong&gt;&lt;span style="color:#993300;"&gt;Aug. 2022&lt;/span&gt;&lt;/strong&gt;&lt;br /&gt;&lt;strong&gt;&lt;span style="color:#993300;"&gt;12.08.01.010&lt;/span&gt;&lt;/strong&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;&lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;Problem:&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;p style="margin-left:60px;"&gt;User is currently signed into Connection Client, however after starting BLT the application does not completely load, the following appears on screen.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838233966v2.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;or&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838289396v3.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;why is this happening?&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;How to avoid ?&lt;/p&gt;
&lt;h1&gt;&lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;Solution:&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;p style="margin-left:60px;"&gt;&amp;nbsp;First, open &lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=how+to+open+task+manager&amp;amp;ia=web"&gt;Task manager&lt;/a&gt;&lt;/strong&gt; on your computer. After opening Task Manager, select the Details tab, and search for &lt;strong&gt;Bentley.Licensing.Services.exe&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img alt=" " height="408" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838564371v4.png" width="458" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;There should only be 1 instance of &lt;strong&gt;Bentley.Licensing.Services.exe&amp;nbsp;&lt;/strong&gt;running. If 2 or more service of&amp;nbsp;&lt;span&gt;Bentley.Licensing.Services.exe are&amp;nbsp;running, check the User Name column and&amp;nbsp;&lt;/span&gt;identify the name.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Question: What does SYSTEM user name mean?&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;Answer: This is an elevated instance of that licensing service that is intercepting all&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Question: Does SYSTEM appear as a user name for this process ?&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;If &lt;strong&gt;no&lt;/strong&gt;, great leave alone and do not continue, the following information may not help you.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;If &lt;strong&gt;yes&lt;/strong&gt;, continue below.&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;Best to find out exactly what has called this service to start. Most frequently, the issue is related to SCCM deployment of Bentley Software that was not performed correctly (see WIKI here for known issues). One approach to locating the parent application is to use a Microsoft application called &lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=microsoft+Process+Explorer&amp;amp;ia=web"&gt;Process Explorer&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Steps to locate the parent application responsible for starting a service&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;1. Download and Install Microsoft Process Explorer&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;2. Start Process Explorer by double clicking on the &lt;strong&gt;Procexp.exe&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;3. Press on the &lt;strong&gt;Agree&lt;/strong&gt; button.&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;4. After the application starts, in the top right corner of the window type in the &amp;lt;&lt;em&gt;Filter by name&lt;/em&gt;&amp;gt; &amp;quot;&lt;strong&gt;Bentley.Licensing.Service&amp;quot;&lt;/strong&gt;.&amp;nbsp;Notice that the listing is now filtered accordingly.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;5.&amp;nbsp; Right Mouse click on the process, and select &lt;strong&gt;Properties&lt;/strong&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:90px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/8267.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;6. Find on the Image tab, Parent: value&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:90px;"&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660842077117v7.png" /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;7. Take screen shot of&amp;nbsp; this instance, and repeat similar steps for all filtered items of &lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;8. Send all screen shots to Bentley Technical support for review.&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;Solution:&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;With Task manager open, on the Details tab, find service&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt;&lt;span&gt;. and User name = &lt;strong&gt;SYSTEM. &lt;/strong&gt;Right mouse click on&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt; and select &lt;strong&gt;End Task&lt;/strong&gt; from the listing. Next, be sure that user is logged into Connection Client, close and restart BLT. BLT should start and run normally without the hesitation as shown in the images above.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;This maybe a temporary solution until the parent process calling&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt; with&lt;span&gt;&amp;nbsp;User name =&amp;nbsp;&lt;strong&gt;SYSTEM&lt;/strong&gt;, has been resolved. &lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Suggest log an SR for Licensing related issue, attached screen shots from above, reference this WIKI, and contact &lt;strong&gt;&lt;a href="https://www.bentley.com/en/about-us/contact-us/offices"&gt;Bentley Licensing department by phone&lt;/a&gt;&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/42203/--blt-bentley-licensing-tool-messages"&gt;BLT (Bentley Licensing Tool) Messages&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/40112/connect-licensing---autopipe-autopipe-vessel"&gt;Licensing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/bentley-autopipe.aspx"&gt;&lt;b&gt;Bentley AutoPIPE&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;&lt;b&gt;&lt;img alt=" " src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660837309614v1.png" /&gt;&lt;/b&gt;&lt;/h1&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-logo.png" width="189" /&gt;&lt;/b&gt;&lt;/h1&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: AutoPIPE, demo, Reverts, blt, licensing&lt;/div&gt;
</description></item><item><title>Q. BLT does not completely load after opening the application, why?</title><link>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why/revision/1</link><pubDate>Thu, 18 Aug 2022 17:44:45 GMT</pubDate><guid isPermaLink="false">6dad98f5-dbc9-4c4d-a9ba-e9da8dc6aa8e:5eaefac6-8dea-4423-af44-19842ee99545</guid><dc:creator>Mike Dattilio</dc:creator><comments>https://communities.bentley.com/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/61953/q-blt-does-not-completely-load-after-opening-the-application-why#comments</comments><description>Revision 1 posted to AutoPIPE Wiki by Mike Dattilio on 8/18/2022 5:44:45 PM&lt;br /&gt;
&lt;table style="background-color:#dce5f0;border:0px solid #dce5f0;width:500px;"&gt;&lt;colgroup&gt;&lt;col width="20%" /&gt;&lt;col width="80%" /&gt;&lt;/colgroup&gt;
&lt;tbody&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;span style="font-size:medium;"&gt;&lt;b&gt;Applies To &lt;/b&gt;&lt;/span&gt;&lt;/td&gt;
&lt;td&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Product(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;AutoPIPE&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Version(s):&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;ALL;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Area: &lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;Licensing&amp;nbsp;&lt;/td&gt;
&lt;/tr&gt;
&lt;tr&gt;
&lt;td style="text-align:right;"&gt;&lt;strong&gt;Date Logged&lt;br /&gt;&amp;amp; Current Version&lt;/strong&gt;&lt;/td&gt;
&lt;td&gt;&lt;strong&gt;&lt;span style="color:#993300;"&gt;Aug. 2022&lt;/span&gt;&lt;/strong&gt;&lt;br /&gt;&lt;strong&gt;&lt;span style="color:#993300;"&gt;12.08.01.010&lt;/span&gt;&lt;/strong&gt;&lt;/td&gt;
&lt;/tr&gt;
&lt;/tbody&gt;
&lt;/table&gt;
&lt;h1&gt;&lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;Problem:&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;p style="margin-left:60px;"&gt;After starting BLT, the application does not completely load, the following appears on screen.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838233966v2.png" alt=" " /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;or&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838289396v3.png" alt=" " /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;why is this happening?&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;How to avoid ?&lt;/p&gt;
&lt;h1&gt;&lt;span style="text-decoration:underline;"&gt;&lt;strong&gt;Solution:&lt;/strong&gt;&lt;/span&gt;&lt;/h1&gt;
&lt;p style="margin-left:60px;"&gt;&amp;nbsp;First, open &lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=how+to+open+task+manager&amp;amp;ia=web"&gt;Task manager&lt;/a&gt;&lt;/strong&gt; on your computer. After opening Task Manager, select the Details tab, and search for &lt;strong&gt;Bentley.Licensing.Services.exe&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;img height="408" src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660838564371v4.png" width="458" alt=" " /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;There should only be 1 instance of &lt;strong&gt;Bentley.Licensing.Services.exe&amp;nbsp;&lt;/strong&gt;running. If 2 or more service of&amp;nbsp;&lt;span&gt;Bentley.Licensing.Services.exe are&amp;nbsp;running, check the User Name column and&amp;nbsp;&lt;/span&gt;identify the name.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Question: What does SYSTEM user name mean?&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;Answer: This is an elevated instance of that licensing service that is intercepting all&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Question: Does SYSTEM appear as a user name for this process ?&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;If &lt;strong&gt;no&lt;/strong&gt;, great leave alone and do not continue, the following information may not help you.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;If &lt;strong&gt;yes&lt;/strong&gt;, continue below.&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;Best to find out exactly what has called this service to start. Most frequently, the issue is related to SCCM deployment of Bentley Software that was not performed correctly (see WIKI here for known issues). One approach to locating the parent application is to use a Microsoft application called &lt;strong&gt;&lt;a href="https://duckduckgo.com/?q=microsoft+Process+Explorer&amp;amp;ia=web"&gt;Process Explorer&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Steps to locate the parent application responsible for starting a service&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;1. Download and Install Microsoft Process Explorer&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;2. Start Process Explorer by double clicking on the &lt;strong&gt;Procexp.exe&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;3. Press on the &lt;strong&gt;Agree&lt;/strong&gt; button.&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;4. After the application starts, in the top right corner of the window type in the &amp;lt;&lt;em&gt;Filter by name&lt;/em&gt;&amp;gt; &amp;quot;&lt;strong&gt;Bentley.Licensing.Service&amp;quot;&lt;/strong&gt;.&amp;nbsp;Notice that the listing is now filtered accordingly.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;5.&amp;nbsp; Right Mouse click on the process, and select &lt;strong&gt;Properties&lt;/strong&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:90px;"&gt;&lt;img src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/8267.png" alt=" " /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;6. Find on the Image tab, Parent: value&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:90px;"&gt;&lt;img src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660842077117v7.png" alt=" " /&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;7. Take screen shot of&amp;nbsp; this instance, and repeat similar steps for all filtered items of &lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:60px;"&gt;8. Send all screen shots to Bentley Technical support for review.&amp;nbsp;&lt;/p&gt;
&lt;p style="margin-left:60px;"&gt;Solution:&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;With Task manager open, on the Details tab, find service&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt;&lt;span&gt;. and User name = &lt;strong&gt;SYSTEM. &lt;/strong&gt;Right mouse click on&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt; and select &lt;strong&gt;End Task&lt;/strong&gt; from the listing. Next, be sure that user is logged into Connection Client, close and restart BLT. BLT should start and run normally without the hesitation as shown in the images above.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;This maybe a temporary solution until the parent process calling&amp;nbsp;&lt;strong&gt;Bentley.Licensing.Service&lt;/strong&gt; with&lt;span&gt;&amp;nbsp;User name =&amp;nbsp;&lt;strong&gt;SYSTEM&lt;/strong&gt;, has been resolved. &lt;/span&gt;&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;Suggest log an SR for Licensing related issue, attached screen shots from above, reference this WIKI, and contact &lt;strong&gt;&lt;a href="https://www.bentley.com/en/about-us/contact-us/offices"&gt;Bentley Licensing department by phone&lt;/a&gt;&lt;/strong&gt;.&lt;/p&gt;
&lt;p style="margin-left:60px;padding-left:30px;"&gt;&lt;/p&gt;
&lt;h1&gt;See Also&lt;/h1&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/42203/--blt-bentley-licensing-tool-messages"&gt;BLT (Bentley Licensing Tool) Messages&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;strong&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/40112/connect-licensing---autopipe-autopipe-vessel"&gt;Licensing&lt;/a&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p style="padding-left:30px;"&gt;&lt;a href="/products/pipe_stress_analysis/w/pipe_stress_analysis__wiki/bentley-autopipe.aspx"&gt;&lt;b&gt;Bentley AutoPIPE&lt;/b&gt;&lt;/a&gt;&lt;/p&gt;
&lt;h1&gt;&lt;b&gt;&lt;img src="/resized-image/__size/640x480/__key/communityserver-wikis-components-files/00-00-00-00-41/pastedimage1660837309614v1.png" alt=" " /&gt;&lt;/b&gt;&lt;/h1&gt;
&lt;h1&gt;&lt;b&gt;&lt;img style="border-width:0px;" alt=" " height="60" src="/cfs-file.ashx/__key/communityserver-components-sitefiles/TSG-logo.png" width="189" /&gt;&lt;/b&gt;&lt;/h1&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;

&lt;div style="font-size: 90%;"&gt;Tags: AutoPIPE, demo, Reverts, blt, licensing&lt;/div&gt;
</description></item></channel></rss>