A simple form (imaged below) is provided for the user to enter in specific details related to their Technical Support request

The following should appear after completing the form, adding files, and clicking the Submit button:

From here the user can:

1. Know what Case number this new TSG question was submitted under (ex. CS077)

2. Located in the top right corner, confirm when the case was submitted, when it was updated, and the case current status. 

3. In the black banner, see the short title of the case.

4. Also in the black banner, select the "Show More" dropdown to see full text written when submitting the case.

5. Just below the black banner, confirm current: Priority, Ultimate Account name, Contact name, and Product that the case is related to 

6. On the Activity tab, see a complete history of correspondence / actions performed. Note, no history text box can be modified. The user is only able enter in new text in the space provided.

7. On the Attachments tab, see a complete list of attachment related to the case.