The following messages appear when trying to use Microsoft Word after installing AutoPIPE 23.00.00.230:
Word cannot start the converter NPDFCG_x64
The function you are attempting to run contains macros or content that requires macro language support When this software was installed, you (or youradministrator) chose not to install support for macros or controls OK
Microsoft Word 16
We're sorry but this feature appears to be broken and needs tobe repaired. Use the Programs and Features option in theWindows Control Panel to repair Microsoft Office.
This version of AutoPIPE installs and uses Microsoft Office 64bit files. In the case above, the user is using Microsoft Office 32bit applications. AutoPIPE 2023 does not install the correct divers for Microsoft Office 32 bit.
This issue has been investigated and their are 2 possible solutions:
1. Delete the following registry Key:
a. Open the Registry Editor by typing “regedit” in the Windows search box under the Start menu and select ‘regedit.exe’.
b. Delete or rename the “mso.dll” registry value in the following registry key:
If you do not delete the “mso.dll” registry value, you may get a “Reconfiguring” message every time you open up an Office application.
2. A permanent solution would be to install MS Office 64-bit and remove all MS Office 32 bit reference / applications.
Known errors that occur when installing