Q1. Whom can I contact with any questions regarding the AutoPIPE QA&R (Quality Assurance and Reporting) program?
Answer:
1. QA&R Program Manager: Bruce Bader.
email: Bruce.Bader@bentley.com
2. Contract or Sales: Joanie Mayberry
email: Joanie.Mayberry@bentley.com,
phone: (714) 685-6443
3. Software Quality Manager: Yaser Sohaib
email: Yaser.Sohaib@bentley.com
4. Individual company designated points of contact
When a company signs up to become a QA&R program member, a form 6-1-2, (Contact Personnel for "QA & Reporting" Subscriptions) is filled out. On this form are 4 categories for QA&R related deliverables. Each category must have a designated person(s) from your company to receive these deliverables (ex. they can all be the same person or different people for each of the 4 categories). Contact these people as needed.
If you are unsure who is your point of contact at your company for a given category, send an email to one of the above 3 people asking for the information or file a Bentley Service Request referencing this wiki.
Q2. What is the method for QA&R users to communicate potential AutoPIPE errors to Bentley?
Answer:
All communications including potential errors should be reported to Bentley through service requests.
Q3. What is the current version of the QA&R policy manual? How do I get a copy of it?
Answer:
Once a new revision of the QA&R policy manual is ready, it is immediately sent out to the point of contact from each organization. These people will be able to answer questions about the latest policy manual version and if it is available to you electronically.
Q4. What are the details of the installation testing package that Bentley provides for AutoPIPE in regards to how QA&R users can determine if AutoPIPE works properly after installation. Does Bentley provide acceptance criteria for the installation test results?
Answer:
Bentley provides 2 different utilities to test and validate AutoPIPE's installation:
1. ATS (Acceptance Test Set) - only AutoPIPE QA&R users
2. ITS (Installation Test Set) - all users
Both utilities contain an automatic tool that runs a number of test models using AutoPIPE and compares the outcomes with pre-verified results. A successful comparison demonstrates that AutoPIPE is functioning as intended. ITS is a part of AutoPIPE's installer, thus available to all AutoPIPE users. However, the ATS is only made available to organizations that are a part of the QA program. The ATS runs more than 100 models, whilst the ITS only runs a few.
Acceptance criteria for ATS/ITS test results are documented in the corresponding pdf manuals.
Q5. What version of the AutoPIPE ATS (Acceptance Test Set) is currently available and how often does it get released?
Answer:
See ATS FAQ WIKI page here.
Q6. Is AutoPIPE a 10CFR50 Appendix B certified application?
Answer:
AutoPIPE has been developed to comply with applicable portions of 10 CFR 50, Appendix B; 10 CFR 21; and ASME NQA-1.
Remember that only AutoPIPE software installed from an official QA&R DVD sent by the QA manager has these certifications. AutoPIPE software downloaded off the internet does not meet these qualifications.
Q7. Does AutoPIPE have a CofC (Certificate Of Compliance)? How can I get a copy of it?
Answer:
Are you apart of AutoPIPE QA program?
If Yes see bellow:
To get an official copy of an AutoPIPE CofC or other documents afforded to the QA program, please contact the QA&R Program Manager mentioned above. This person is the only one who can send out official documentation on the program. Please include complete contact information, company name, and AutoPIPE version number in use.
Note: Both AutoPIPE and STAAD.PRO software are covered under Bentley Nuclear Quality Assurance program. Bentley's solutions for nuclear generation are widely used for safety-related applications. AutoPIPE's QA procedures have been and continue to be successfully audited by our major users since 2009.
If No, see below:
AutoPIPE CONNECT 11.00.00.22 and higher has a Validation Certificate
Also, Bentley provides AutoPIPE Commercial users with an ITS (Installation Test Set), so they can verify proper operation of AutoPIPE program once it has been installed on a computer. This feature is available in AutoPIPE 12.05.00.16 and higher. Use the Installation Test Set (Help > Install Test > Installation Test Set) command on the help ribbon. In addition, read the ITS documentation on how to use this feature.
Q8. How are AutoPIPE error reports distributed?
Answer:
AutoPIPE monthly error report emails are sent to designated individual(s) as per the QA Form 6-1-2. This form is filed when signing up for the QA&R program. These points of contact can then distribute the reports to others in their organization as necessary.
Note that monthly error reports are also posted to a private QA&R Community under the Bentley Communities website. Only designated individual(s) as per the QA Form 6-1-2 will have access to this community. If you are having troubles with accessing the private community, please click here.
If you are not part of the QA program and are interested in learning more about it please send an email to the people above.
Q9. What AutoPIPE feature are considered as Safety-Related?
Answer:
Please see the following AutoPIPE help section: Help > Contents> Search Tab> enter "AutoPIPE Functionality for QA Approvals" (without the quotes),