When I launch "OpenPlant Isometrics Manager V8i in AutoPLANT access mode", I recieve the following error 'Object reference not set to an instance of an object'... However, I don't encounter any problem when I do the same through Sample Metrics....
Hi Chidi,
Thank you for posting your query on Bentley Plant Forum. Can you please provide some details like when does this problem occur (stage) and an image illustrating your concern.
Can you delete the ECXML files of the project and try to launch OpenPlant Isometrics Manager again.
The location of the ECXML files is displayed in the image below.
Regards | Swapnil Joshi
Hi Swapnil,
Thanks for your rapid response.
Firstly, I launch the app through "OpenPlant Isometrics Manager V8i in AutoPLANT access mode" then I select my project from the 'open project' dialogue box as shown below;
After clicking the OK button, then the error message pops up as shown below;
Meanwhile, I have tried your suggestion but no luck...Thanks
We are unable to deduce anything from the provided images. For further investigation please create a new Service Request and also upload the config folder in the ticket.
To create a Service Request refer the following article.
Once the Service Request is created, please confirm the number so that we can take over your concern on priority and help you with it.
Here is the service request no: 7000801747
Thanks
Chidi
Hi Chidi Okeoji,
Thank you for confirming the Service Request Number.
We will correspond to you referring to the Service Request from now on.