Hello,
I tried modifying the length of an existing vertical vessel. First, I entered the new values for the top dish, then the cylindrical part and finally the skirt.
Now the following abnormally happened:
1: The top nozzle on the dish disappeared on the model,
2: The skirt and the cylindrical part spitted into two. I have tried to join them but no luck.
Please can someone help me out. Thanks.
Hello Chidiebere,
Thank you for posting your concern. Please let us know the exact version of AutoPLANT Modeler so as we may offer you possible suggestion for the same.
regards,
Vidit Ruhela
Autoplant V8i SS8
Thank you for the info, Please let us know the exact version of AutoPLANT Modeler, i.e. is it SS8 08.11.13.129 or SS8 Refresh 08.11.13.211 or SS8 Refresh 2 08.11.13.245?
Please, how do I call up the exact version no?
Please provide me your contact details so as we can have call and further discuss regarding the concern.
Regards,
+2348188666211
We have check internally and found that this is a issue with the placement. We suggest you to create a new Service Request using the below link and share SR number with us. We will further log a TFS request for your concern and then Development will look into it..
Steps to create new SR is mentioned in given link and video of same is attached for your reference: https://communities.bentley.com/products/plant/w/plant_design_and_engineering__wiki/38551/how-to-log-or-report-service-request-for-bentley-plant-products
Once You will share SR number with us we will log the TFS for further procedure.