I'm doing some testing on OpenPlant Modeler (Update 3 v10.03.00.19) on a Windows 10 (10.0.16299) machine and I am unable to get any pipe sizes from the loaded specs. I get the message "Unable to retrieve any component sizes from the current specification." This is basically out of the box installation using ProjectWise CE. The delivered specs are loaded and can be selected but no go with pipe sizes. I'm not even sure where to begin investigating as to why this is so. Other users (assuming different version of Windows) do not have the same issue. Any insight would be gratefully received!
Robb Watson
Hello Robb,
Thanks for posting your query in Plant forum!
Please Ensure if you have MS Access DB Engine 2010 is installed. In case there is another version please install 2010 version 64 bit from internet.
This would resolve the case. If still you have a query, please create SR for this and analyst will help you over live meeting.
Also Keep visiting new OpenPlant Modeler CONNECT Edition page to get more information related to new version,
OpenPlant Modeler CONNECT Work remotely or connected with the market’s most productive and easy-to-use 3D plant design and modeling software OpenPlant Modeler CONNECT Edition , the first 3D plant modeling software based on ISO… Last edited 3 months ago in OpenPlant | AutoPLANT > OpenPlant | AutoPLANT Wiki
HTH,
Regards,
Rahul Kumar
Product Engineer – Global Technical Support | Community Moderator
Thanks Rahul. We were almost there. I did have the MS Access DB Engine 2010 installed and it was version 14.0.7015.1000 but it was not 64 bit. Thanks to Swapnil Joshi for his post. I downloaded the 64bit version from Microsoft, installed it and that resolved the issue. Thanks to you both. I was troubleshooting this for almost 3 weeks!