BOM Pipe Cut Lengths Incorrect

In AutoPLANT when running a BOM, the Quantity dimensions (cut lengths) are in inches, but the actual dimension given is not correct.

For example if a pipe is drawn in at 100", the BOM is listing the cut length as 3 15/16" while the properties of the pipe are showing the correct length.

Our assumption is this may be some sort of units issue. It does not work out exactly as a division of 25.4, but it is close. If you take 3 15/16" * 25.4 you get 100.0125". We are thinking the difference is a rounding issue. We have looked everywhere and cannot find anything. This is a fresh install on a new computer of the current CONNECT versions. Any ideas of where to look would be greatly appreciated.

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  • We are having issues with the new Update 1. Images were taken with a phone sorry about the clarity.

    We started off with a fresh Windows installation.

    Then we updated NET framework and restarted.

    Then we installed 32 bit Office and ran Access and restarted.

    Then we installed AutoCAD 2019 and ran AutoCAD and restarted.

    Then we installed apr6410000036en.exe (Pre-requisites) and restarted.

    Then we updated the CONNECT client to the newest update and restarted.

    Then we tried to install apm6410010067en.exe. It hangs at around 60% installed at this point after a popup window comes up:

    After an hour of waiting we clicked Cancel on the popup window and got this error:

    We restarted and tried to install again and received this error:

    It seems there may be an issue with the installer? We had this issue originally, but did a fresh Windows install and downloaded the file again just to be sure. We did not have these issues installing the apm6410000036en version.

    Also for note, we installed everything "Run as Administrator."

  • Hello Paul,

    Thank you for posting your query on Bentley Communities forum.

    We have new release of AutoPLANT Modeler CONNECT Edition Update 1 (10.01.00.67).

    With  the AutoPLANT Modeler CONNECT Edition update 1 version, do not need to install Prerequisites, you just need to install one setup file apm6410010067en.exe

    As per mentioned details, it seems that you have installed AutoPLANT Modeler apr6410000036en.exe (Pre-requisites) which is not part of AutoPLANT Modeler CONNECT Edition Update 1 installation.

    Please follow steps to resolve the issue:

    1. Kill   BPcom32 domain processor  through  task manager

    2. Uninstall apm6410010067en.exe

    3. Uninstall apr6410000036en.exe 

    4. Delete Plant V8i folder from the path  C:\ProgramData\Bentley

    5. Delete Plant V8i folder from the path C:\Program Files (x86)\Bentley

    6.Delete Plant V8i folder from the path C:\Program Files (x86)\Common Files\Bentley Shared

    After completing the uninstallation of AutoPLANT Modeler CONNECT Edition

    Please follow below wiki article on AutoPLANT Modeler CONNECT Edition Update 1 Installation

    Link for Wiki article:

    Applies To Product(s): AutoPLANT Modeler CONNECT Edition Update 1 Version(s): 10.01.00.XX Environment: Windows 7/8.1/10 (64 bit) Area: Installation Subarea: …
    Last edited in OpenPlant | AutoPLANT > OpenPlant | AutoPLANT Wiki

    Hope this helps.

    Regards
    Abhijeet Shinde

    Answer Verified By: Paul Thomas