PlantSight EDM throws Maximum number of Briefcases per user reached.

Hi All,

Currently I am trying to load EDM and I am getting this error continously and due to which I am not able to connect to OPM as well.

When I load OPM U11 or U9 it throws below error with same above error in OPM logs as well. Tried cleaning all local bim file, reinstalled nothing is working out .

Log Error

Anyway we can troubleshoot this issue.Its only one user who is facing  this issue even after releasing locks

Ashutosh Patil