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OpenPlant | AutoPLANT Wiki Document Services intialization error
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          • Delete project from Document Manager.
          • Document Services intialization error
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          • The Following Error Occured When Altering the Doc_reg Table: Please Contact Bentley Support for a Solution
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    Document Services intialization error

      Applies To 
      Product(s): Bentley Vision
      Version(s): 08.11.09.140
      Environment:  Windows 7 64 bit
      Area:  N/A
      Subarea:  N/A
      Original Author: Artiom Jakubovic, Bentley Technical Support Group

    Error or Warning Message



    Bentley Document Manager
    Document Services intialization error (could not New object for ProjectDBUtils).
    Vision will now exit.

    Explanation

    This error appears on systems where AutoPlant SS4 was installed after uninstalling AutoPlant SS5. Some registry entries are left after uninstalling AutoPlant SS5 that are causing this issue.

    How to Avoid

    Remove following entries from registry for 64 bit enviroment:

    HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{7B1EA59A-2C19-4C65-8D5E-C57CAD0959E1}\InprocServer32\8.11.10.1
    HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{0902DDB6-7615-406B-BD4E-5CD01F44CC38}\InprocServer32\8.11.10.1
    HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{25E05A0B-06D9-44BB-B921-FA97D5F10A05}\InprocServer32\8.11.10.1

    Remove following entries from registry for 32 bit enviroment:

    HKEY_CLASSES_ROOT\CLSID\{7B1EA59A-2C19-4C65-8D5E-C57CAD0959E1}\InprocServer32\8.11.10.1
    HKEY_CLASSES_ROOT\CLSID\{0902DDB6-7615-406B-BD4E-5CD01F44CC38}\InprocServer32\8.11.10.1
    HKEY_CLASSES_ROOT\CLSID\{25E05A0B-06D9-44BB-B921-FA97D5F10A05}\InprocServer32\8.11.10.1

    • error message
    • Bentley Vision
    • SELECTsupport
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    • Artiom J Created by Artiom J
    • When: Mon, Dec 30 2013 4:37 AM
    • Joey Last revision by Bentley Colleague Joey
    • When: Thu, Sep 17 2015 4:33 PM
    • Revisions: 8
    • Comments: 0
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