Applies To
	Product(s):	OpenPlant Isometrics Manager
	Version(s):	08.11.10.564 (SS5)
	Environment:	Windows 7/8.1/10 (64 bit)
	Area:	ProjectWise Interoperability
	Subarea:
	Original Author:	Harpreet Singh, Bentley Product Advantage Group

Problem Description

User getting below error when launching OpenPlant Isometrics Manager with Managed Workspace and OpenPlant ModelServer.

Reason

This error occurs mainly when the server schemas have been updated and after that user tries to login to the OpenPlant Isometrics Manager. It actually fails to login to OpenPlant ModelServer because there is a conflict of server schemas and local schemas in C:\Users\%UserName%\AppData\Roaming\Bentley\OPIM\%ProjectName%\Schema.

Steps to Resolve

Delete the OPIM folder from the location C:\Users\%UserName%\AppData\Roaming\Bentley\

Note: This error should not have occurred therefore defect has been logged for this issue in our backlog.

Still a Problem

If there is still some problem and you cannot connect to OpenPlant Isometrics Manager after trying the above suggestion, then please create a Service Request and contact Bentley Product Advantage group along with the list of all relevant details to get in depth analysis and for possible solution or workarounds. 

Comments or Corrections?

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