Error XCHG0000: User Cancelled

Overview

In AutoPLANT SS4/SS3/SS5/SS6, fixing an Error XCHG0000: User Cancelled

Problem Description

In AutoPLANT Model, when trying to pull out isometrics & performing any task like pressing button to generate iso or by selecting any component and clicking on pipe give an Error XCHG0000: User Cancelled. See image below.

          

Reason

Issue caused due to system windows security update “KB3139940”. Hence it can be system specific wherever updates has been done.

Steps to Resolve

For SS3/SS4/SS6/SS6R1 User

1. Request IT admin to provide the required permission to access the folders to modify & replace DLL file as per link attach here DLLS_SS3_SS4_SS6_SS6R1.zip.
   
2. Navigate to below path mentioned here:
   
   C:\Program Files (x86)\Common Files\Bentley Shared\Plant V8i
   
   
3. Rename “APSelectionDialogAN18.dll” file present in folder.
4. Paste the attached “APSelectionDialogAN18.dll” file in same location.
5. Attached files can be differentiate easily based on name.
6. Alternatively User may uninstall the security update and restart AutoPLANT to work. If required, do cleanup temporary files and verify the results. 
   
   Note: SS3 - Version 08.11.08.151, SS4 - Version 08.11.09.140, SS6 - Version 08.11.11.113 & SS6 R1 - Version 08.11.11.121

For SS5/SS6 User

1. Request IT admin to provide the permission to down load the patch as mentioned
2. For AutoPLANT Modeler SS5(08.11.10.182) user, Download the Patch from link APSS5Patch_08.11.10.206.zip.
3. For AutoPLANT Modeler SS6 R2(08.11.11.135) user, Download the Patch from link APSS6Patch_08.11.11.144.zip.
4. Unzip desired patch after downloading from link provided above.
5. Install the setup.exe & verify results.
   
   

Note - Ensure to Restart Machine after the changes.

Still a Problem?

If above problem still persist, then please create a Service Request and contact the Bentley Product Advantage group.  Please include a list of all relevant details to get in depth analysis for a solution or workaround. 

See Also

http://communities.bentley.com/products/plant/design___engineering/w/plant_design_and_engineering__wiki/4342.autoplant-isometrics

Comments or Corrections?

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