“Enter name of the customization file to load:” Error When Loading Piping or Equipment Menu in AutoPLANT Modeler

Problem Description

Some user may face "Enter name of customization file to load:" error message when loading Piping or Equipment menu in AutoPLANT Modeler.

Reason

This error occure when user install AutoCAD but not install required service pack.

Steps to Resolve

1. Close AutoPLANT Modeler application completely.

2. Go to the following location open “Readme” file.
   C:\Program Files (x86) \Bentley\Plant V8i

3. Check the System Requirment section.

4. Check the compatible AutoCAD service pack and install it.

   

5. Open AutoPLANT modeler and Piping and Equipment menu will load without any error.

Still a Problem?

If above problem still persist, then please create a Service Request and contact the Bentley Product Advantage group.  Please include a list of all relevant details to get in depth analysis for a solution or workaround. 

See Also

http://communities.bentley.com/products/plant/design___engineering/w/plant_design_and_engineering__wiki/29194.component-autoplant-modeler

Comments or Corrections?

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