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Some user may face "Enter name of customization file to load:" error message when loading Piping or Equipment menu in AutoPLANT Modeler.
This error occure when user install AutoCAD but not install required service pack.
Close AutoPLANT Modeler application completely.
Go to the following location open “Readme” file.C:\Program Files (x86) \Bentley\Plant V8i
Check the System Requirment section.
Check the compatible AutoCAD service pack and install it.
Open AutoPLANT modeler and Piping and Equipment menu will load without any error.
Still a Problem?
If above problem still persist, then please create a Service Request and contact the Bentley Product Advantage group. Please include a list of all relevant details to get in depth analysis for a solution or workaround.
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