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OpenPlant | AutoPLANT Wiki Error [5] Unable to locate addon (ID=XXX) to component
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              • Description for Bolts, Gaskets not Getting Inside Isometric BOM & Showing as "NODESC"
              • Displays Error[5]-DWG creation failed While Generating Isometric Output as DWG Format
              • Error Copying Document to the Client While Loading I-model
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              • Error [5] Unable to locate addon (ID=XXX) to component
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    Error [5] Unable to locate addon (ID=XXX) to component

    Applies To 
     
    Product(s):  OpenPlant Isometrics Manager
    Version(s):  08.11.09.XXX (SS5) | 08.11.11.XXX (SS6)
    Environment:  Windows 7/8.1/10 (64 bit)
    Area:  Settings/Attributes
    Subarea: 
    Original Author:  Rahul Kumar, Bentley Product Advantage Group

    Overview

    OpenPlant Isometrics Manager generates an Error [5] Unable to locate addon (ID=0) to component

    <h1=2>Problem Description

    Addon Errors displayed while generating isometrics through In-session of OpenPlant Modeler or while using Managed Environment or through generating i-model to it. Below obvious reasons explained to gain some knowledge to handle such situation or to take necessary action on it. 

    <h1=2>Reason

    While generating isometrics, addon errors are general concern which could appear due to modeling supports, notes or other components not placed properly or in some cases it also happens due to isometric generation process.           

    Steps to Resolve

    Case #1 - Error [5] Unable to locate addon (ID=0) to component

    1. Check Production Log.
    2. Check Intermediate file which is an l00 file. User can do a right click on error message and get the intermediate file. 
    3. Save both files. 
    4. Create a Service Request for the same for assessment of it. 
    5. You may receive a possible workaround on this or it might turn out to be a valid Defect item. Which should get resolved in next version

    Still a Problem?

    Error [5] Unable to locate addon (ID=xxx) error might occur with different conditions, which can be further added & discussed in this article.

    If above problem still persist, then please create a Service Request and contact Bentley Product Advantage group along with the list of all relevant details to get in depth analysis and for possible solution or workarounds. 

    See Also

    Errors, Logs, Messages, Crashes - OpenPlant Isometrics Manager
    Applies To Product(s): OpenPlant Isometrics Manager Version(s): 08.11.09.XXX & Others Environment: Windows 7 (64 bit) Area: - Subarea: - Original Author…
    Last edited over 4 years ago in OpenPlant | AutoPLANT > OpenPlant | AutoPLANT Wiki

    Comments or Corrections?

    Bentley's Product Advantage Group requests that you please confine any comments you have on this Wiki entry to this Comments or Corrections?" section. THANK YOU!

    • 08.11.11.xxx
    • addon=0
    • OpenPlant Isometrics Manager
    • addon
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    • Rahul Kumar Created by Bentley Colleague Rahul Kumar
    • When: Tue, Apr 3 2018 9:49 AM
    • Kestutis Mitkus Last revision by Bentley Colleague Kestutis Mitkus
    • When: Wed, Dec 12 2018 11:21 AM
    • Revisions: 2
    • Comments: 0
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