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OpenPlant | AutoPLANT Wiki How to Log or Report Service Request for Bentley Plant Products
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    How to Log or Report Service Request for Bentley Plant Products

    Product(s): OpenPlant Products
    Version(s): All Bentley Products
    Environment: GENERAL
    Area: N/A
    Subarea: N\A

    Overview

    How to log a SR  informing of any problem with Service Request Manager (SRM):

    1. From the windows system tray, click on arrow and then click on Connection Client and it will load Bentley portal i.e. connect.bentley.com





    2. In connect center, scroll down to the bottom of the page and click on New Service Request Button.




    3. Upon clicking on New Service Request, it will redirect to the below page.



    4. In the opened page, select other account and fill in all the necessary details accordingly and hit Submit.



    See Video

    Play this video
    Abhilash Panchal
    How to Log Service Request for Plant Products
    By Abhilash Panchal over 4 years ago in OpenPlant | AutoPLANT > OpenPlant Files

    See Also

    CONNECT Services - OpenPlant
    CONNECT Services See Also Product TechNotes and FAQs OpenPlant Modeler External Links Check Videos Content - LEARN Server Comments or Corrections? Bentley Product Advantage Group requests…
    Last edited over 2 years ago in OpenPlant | AutoPLANT > OpenPlant | AutoPLANT Wiki

    • OpenPlant Modeler Create Service Request
    • Raise Ticket to OpenPlant Modeler
    • Manager
    • request
    • Log Service Request on Bentley Plant Product
    • Plant Service Request
    • Log
    • Service Request
    • Raise Ticket to OPM
    • Report
    • OPM Service Request
    • Share
    • History
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    • Cancel
    • Abhilash Panchal Created by Abhilash Panchal
    • When: Tue, May 15 2018 8:55 AM
    • Harshavardhan Kaduru Last revision by Bentley Colleague Harshavardhan Kaduru
    • When: Wed, Mar 11 2020 3:19 PM
    • Revisions: 9
    • Comments: 0
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