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AutoPLANT | AXSYS | OpenPlant | PlantWise Wiki Change Size-Change Spec Or Other Dialogs Are Frozen And Cannot Be Resized [TN]
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            • Angled Work Area View [TN]
            • Change Size-Change Spec Or Other Dialogs Are Frozen And Cannot Be Resized [TN]
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    Change Size-Change Spec Or Other Dialogs Are Frozen And Cannot Be Resized [TN]

    Applies To 
    Product(s): AutoPLANT Piping
    Version(s): V8i
    Environment:  N/A
    Area:  N/A
    Subarea:  N/A
    Original Author: Derek Cornell, Bentley Product Advantage Group

    Overview

    In AutoCAD or AutoPLANT, sometimes dialogs can freeze up or become corrupted. This is a solution to trouble shoot these sort of problems.

    Solution

    • First, if the dialog itself will not load or it loads with "hatch" over it, then the OCX or DLL files may not be registered properly. Please consult Bentley Technical Support in order to find out which files to replace or register.
    • Second, there is an AutoCAD option that allows a user to lock layers. Be sure to check this setting before continuing.

      Window > Lock Location > All > Unlocked

    • It is also possible that the AutoCAD profile has become corrupt. In order to reset the profile, delete the following file:

      C:\Documents and Settings\user.name\Application Data\Autodesk\AutoCAD 2009 (or other version)\R17.2\enu\Support\Profiles\<profile name>\Profile.aws

      If this does not work, it is possible that another profile is corrupted. Replace the following file using a non-corrupted one from another workstation.

      C:\Documents and Settings\user.name\Application Data\Autodesk\AutoCAD 2009\R17.2\enu\Support\Profiles\FixedProfile.aws

    See Also

    Product TechNotes and FAQs

    External Links

    Bentley homepage

    Bentley Technical Support KnowledgeBase

    Bentley LEARN Server

    Comments or Corrections?

    Bentley's Product Advantage Group requests that you please confine any comments you have on this Wiki entry to this "Comments or Corrections?" section. THANK YOU!

    • TechNote
    • AutoPLANT Piping
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    • Jordan Stierly Created by Bentley Colleague Jordan Stierly
    • When: Mon, Aug 16 2010 8:40 AM
    • Kestutis Mitkus Last revision by Bentley Colleague Kestutis Mitkus
    • When: Thu, Jun 29 2017 7:10 AM
    • Revisions: 7
    • Comments: 0
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