Overview

There are times when Bentley Support Professionals ask for certain files like WorkSpaces, Access Database Files etc. which are required for investigation and they must be uploaded in a certain manner.

This wiki demonstrates the procedure to provide the required file in the upload link.

Steps to Accomplish

Launch File Explorer and enable Hidden Files from the View Tab.

1. Browse the directory where WorkSpace is located.
   
   
   
   
2. Select the WorkSpace and the WorkSpace.cfg file and compress to make a zip file.
   
   
   
   
3. Launch the Link provided by Bentley Analyst.
   
   
   
   
4. Enter the required details in the link and click Continue.
   
   
   
   
5. Drag and drop the zip file in the window and select Upload.
   
   
   
   
6. Once the Upload is complete the progress bar disappears and Uploaded message can be seen.
   
   
   
   
7. This is how we upload files in the provided link.

See Also