For discussing various issues, a User has to connect with the Technical Support Team for Plant Products. One of the easiest and quicker mediums for holding a Live Meeting is Microsoft Teams. Hence it is important for user to know how to connect via Microsoft teams.
1. One of the prerequisites is to have Microsoft Teams App and an Account for it.
2. Once User receives a Meeting request via Email, User simply has to click on “Join Microsoft Teams Meeting” as shown below.
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3. The Default Browser will open, User has to click “Join on the Web instead” and begin with the Meeting.
4. Provide Your Name.
5. Once admitted into the lobby by the Organizer, user can begin with meeting and simultaneously can perform basic settings on Speakers & Microphone if required.
This way, Microsoft Teams is the simplest and quickest medium for connecting with the Bentley Plant Technical Support Team for a Live Meeting.
[Note: A Meeting has to be scheduled as compulsory since User cannot directly connect with Technical Support Team Member & vice versa due to limitations being from different Organization]
Working from home with OpenPlant Applies To Product(s): OpenPlant Modeler, OpenPlant PID, OpenPlant Isometrics Manager, OpenPlant Support Engineering, OpenPlant Orthographics Manager, OpenPlant Project Administrator Version… Last edited over 2 years ago in OpenPlant | AutoPLANT > OpenPlant | AutoPLANT Wiki
If above problem still persists, then please create a Service Request and contact the Bentley Product Advantage group. Please include a list of all relevant details to get in depth analysis for a solution or workaround.
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