CONNECT Edition 10.09.00.74
From OpenPlant Update 9 release of OpenPlant Project Administrator, new nomenclature has been introduced in CONNECT Services for the handling of design data in PlantSight to be used with OpenPlant Modeler CE or OpenPlant PID CE.
In OpePlant Project Administrator, till previous versions, the naming for the CONNECT Services tools is shown below
The new nomenclature is shown as follows
Notice the following things
>> Provision is replaced by Setup
>> Import is replaced by Upgrade
>> iModel Link is replaced by Link to iTwin
This wiki article explains how this tool works.
If above problem still persists, then please create a Service Request and contact the Bentley Product Advantage group. Please include a list of all relevant details to get in depth analysis for a solution or workaround