While troubleshooting installation and configuration issues, there are cases where error messages or installation issue is caused because of some other installed application. It might happen that some application or program has restricted the configuration of other program. For ease of troubleshooting, it is often helpful to know the list of installed applications/programs on the Windows machine so that if some specific program is causing some issue, it can be repaired or modified. This article explains the steps to get the list of installed programs on Windows machine.
1.From the Windows Search bar, launch Command Prompt and run it as an administrator.2.In the command line type in the following commands- cd\ (Press Enter) wmic (Press Enter) /output:c:\myprogramlist.txt product get name,version (Press Enter)3. Command Prompt will process the command line entries and after completion of the process, it will be displayed as below-4. Go to Windows (C:) and check if myprogramlist.txt file has been created. Open the created file.5. The myprogramlist.txt file will list all the programs installed on the Windows machine.
If above problem still persists, then please create a Service Request and contact the Bentley Product Advantage group. Please include a list of all relevant details to get in depth analysis for a solution or workaround.