| Applies To | |
| Product(s): | OpenPlant PID |
| Version(s): | 08.11.12.13 |
| Environment: | Windows 10 (64 bit) |
| Area: | Page Connector |
| Subarea: | Properties |
| Original Author: | Fer Mykiel Gonzales, Bentley Technical Support Group |
Problem Description
The Off Page Connector is showing an annotation pointing to its own DGN. But if the Off Page Connector is followed, it directs user to the correct DGN. The properties also is consistent with the issue as it shows the Linked Model Name to be the DGN that the Off Page Connector belongs to.
Steps to Resolve
1. Launch a new session of OPPID
2. Open the DGN with the Off Page Connector
3. Select the Off Page Connector
4. Right-click and select Follow Page Connector and Update
5. Once the DGN where the On Page Connector belongs to open, a prompt will be displayed:
6. Select Yes for the update and sync.
7. Select the On Page Connector and repeat steps 4-6.
8. Once the DGN where the Off Page Connector is opened, check if its properties are updated. The annotation should also show that it's connected to the other DGN where the On Page Connector belongs to.
Still a Problem?
If above problem still persists, then please create a Service Request and contact the Bentley Global Technical Support. Please include a list of all relevant details to get in depth analysis for a solution or workaround.
Comments or Corrections?
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