PROBLEMS WITH EXPORTING TO EXCEL

I am trying to export data to excel, this data is usually XYZ co-ordinates. I am working through Project Wise and when I try to write to the excel file it creates the file and sheet but the data does not write into the file? I have tried locally and the same thing happens? I did get a file from Stuart Milne (Bentley) and tried that and it worked? But it was located in my download folder? as soon as I removed it from there it no longer worked? I have had our IT person look at this and he said that I should have full access to my local drives? When I export from my GC file (in project wise) to my local drive I have no problems what so ever? 

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