Projectwise: "multiple simultaneous logins to the same datasource are not allowed" - I only want one login.. and now I can't open any files. Thoughts?

To my knowledge I haven't changed anything - I don't have admin rights and I wouldn't know how to change this anyway. Got some pretty important deliverables coming up at the end of this week and I can't even open any files to work on them - has anyone seen this before? Have tried all the standard restarting, logging in and out of datasource etc.

Have contacted my company admins but they are slow off the mark and I need this ASAP

Thank you !

Parents
  • We also get this with the 10.00.03.262 client when using MS Word.  It happens when a user has a MS Word file open that is NOT saved in ProjectWise and then tries to open up a MS Word file that is saved to ProjectWise.  Upgrade to the most recent version fixes it.  But users need to work while they wait for the tech to respond to the call.  We figured out the work around was to save the "outside" file to ProjectWise.  They are then able to open up the other files. 

Reply
  • We also get this with the 10.00.03.262 client when using MS Word.  It happens when a user has a MS Word file open that is NOT saved in ProjectWise and then tries to open up a MS Word file that is saved to ProjectWise.  Upgrade to the most recent version fixes it.  But users need to work while they wait for the tech to respond to the call.  We figured out the work around was to save the "outside" file to ProjectWise.  They are then able to open up the other files. 

Children
No Data