• Cannot open files in ProjectWise Error 55038 File access security check failed.

    Cause of the Issue: The encryption keys of the PWDI servers defined in the cluster environment does not match. The encryption key can be found by right-clicking on the datasource node on PW Administrator inside the PWDI server nodes, under Encryption tab.

    If the servers are not in synch and the encryption keys do not match, you will get this error intermittently.

    Correct process of getting a ProjectWise load balancing…