PW to CAD integration XREF and Plotting issue

Hello,

I can open a files from PW into ProjectWise Integrated AutoCAD 2016, however when I go to xref in a new file, the folder bar from PW is blank.  We have a batch plotting tool, which has the same issue when trying to open files from AutoCAD on the PW server.

I have uninstalled and reinstalled all AutoCAD versions and PW, but I'm still having the same issue. 

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