Re: Last Error [ 580404 ] Error checking document in - Access denied. You have insufficient privileges to finish the operation
ProjectWise Version 10.00.3.140
Office 365 suite in use.
Since upgrade to office 365 many users experiencing issues checking document back in. (Although you can check the document out).
Error message as mentioned:
Looking for a fix for this issue? anyone
When does the error occur, inside Office? Can they check in the file from PW Explorer directly?
This occurs in the PW Explorer environment directly Kevin.
does it only happen on office documents, or with other documents like test documents. And does it always happen, or just sometimes?
hmmm, i'm thinking the permissions it's talking about are either something is wrong with the file access token on the integration server, or the integration server (or caching server) service doesn't have appropriate write permissions to the storage area folder.
boosting logging levels on pw.ft and pw.ft.dft on the integration/caching server might give you more details in the log file too.
It always happens when checking in documents at WIP state
you're probably going to have to open a ticket with bentley. i would boost your server side logging though and see what it reports.