Good Morning All,
Recently I have encountered a strange issue after installing ProjectWise Explorer Client version XX.3.167 for one of our users.. It seems to only be affecting this one device, and this error keeps occurring no matter which version I install on the device.
Here are some of the steps that I have already taken to try and resolve the issue:
-Prior to 3.167, he was running XX.3.49 with no issues.
-Uninstalled Explorer 3.49 & CONNECTION Client, then installed 3.167 & its packaged CONNECTION Client. (Installed with all features checked)
-After logging into the Datasource, any Work Area that is opened(expanded), this error message will pop-up:
-Removed 3.167, replaced with the older 3.49 to try and get rid of this error, but it is still popping up when opening Work Areas.
-We have also tried 3.140, but received the same issue with that version of ProjectWise.
Has anyone else experienced this issue when opening Work Areas inside of ProjectWise? It would be very helpful to know where the error is originating from & how others have gone about resolving this one. I have been unsuccessful in finding a fix for this.
Any and all comments will be helpful in troubleshooting this issue!
Looks like you enable or disable the transmittal services when deploy the new client. Redo the install of .167 and check the transmittal option if disable » enable it or vice versa. check this first and let us know
deliverables management is a separate install list in Add/Removes programs, did you remove it before installing the new versions?
That is correct! I made sure to disable the Deliverables Management feature when doing the installation the 2nd time around. Just to verify, it is not present in Programs & Features.
Thank you for the response! I made sure to disable the Deliverables Management feature the 2nd time around, I should have added that into my steps above. It is still receiving the error even with that disabled ( removed from the install ) .
Not sure if this have been resolve
Below is a message I receive when I have deliverable enable but not connect to Bentley.
It seems you message maybe similar, except that you have a more detail message
Check you connection client ( near the clock, bottom right). update of log....
Just another wild Friday guess