PW Explorer crashes when only changing case on rename

I'm wondering if anyone else can reproduce this error in ProjectWise Explorer.

If you try to rename a file but only change some character's case on the name such as from uppercase to lowercase, PW will become unresponsive.

It may eventually give the error Last Error `55502 Invalid socket.The connection to the remote host is broken.

I always have to End Task on PW and restart it.

Note that if you actually change the filename such as add a 2 at the end, then it works fine and the case change will take affect also.

We can reproduce this error every time and on different PCs.

PW Explorer 10.00.03.262

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  • Hi Gary, thank you for reporting this. I will look into it and see if it can be reproduced in house. Are you connecting directly to the integration server or do you have to go through a Gateway/Caching server? Also, do you know if there are any network load balancing devices between the PW client and the integration server? And finally, is the PW database SQL or Oracle? Thank you.

    Regards,

    Phil



Reply
  • Hi Gary, thank you for reporting this. I will look into it and see if it can be reproduced in house. Are you connecting directly to the integration server or do you have to go through a Gateway/Caching server? Also, do you know if there are any network load balancing devices between the PW client and the integration server? And finally, is the PW database SQL or Oracle? Thank you.

    Regards,

    Phil



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