Two users in ProjectWise cannot open DGN files. They receive Error 222:
When I look at the pwc.log file, it has this entry:
2019-11-18 10:55:24,206 FATAL [0x00001d0c] pwise.dms.workspace - processConfigurationFiles(): Runtime error occured. CsbFileIncluder has failed to get CSB file names for a level.
2019-11-18 10:55:24,206 ERROR [0x00001d0c] pwise.dms.workspace - Failed to compile configuration files. Compilation failed with aaApi error  and error message [(null)].
2019-11-18 10:55:24,207 ERROR [0x00001d0c] pwise.dms.workspace - Failed to create final configuration file.
2019-11-18 10:55:24,207 ERROR [0x00001d0c] pwise.dms.workspace - Configuration file generation for the document [91637, 8] failed.
2019-11-18 10:55:25,324 ERROR [0x00001d0c] pwise.dms - Error 222 "Cannot start application for the specified document. Check your program associations.
Failed to generate managed workspace configuration file.
An exception raised."
I tried logging in with my credentials on the affected PC, but I too received the same error on that PC. I'm wondering what (if anything) on a particular PC would prevent the Configuration Settings Blocks' names from being delivered. The problem sure feels PC specific.
Of note: this is not on our own PW system, but rather that of another company hosting files for our use.
Any ideas are appreciated!
I'm getting the same error for a single user. No one else has this problem.
Power GEOPAK V8i (SS 4) & PW 10.00.02.99
You might want to upgrade to Mstn SS10 and PWE 10.0.3.262 and see if it clears up the errors.
Answer Verified By: jcallicott
Upgrading the affected users PW to the 03.262 build solved this issue. Thanks!