I'm trying to import an excel sheet file using the PW import tool but during the second step I'm getting 'Invalid Index' error as shown in the attached screenshot. The import tool was working fine for so long but suddenly its not allowing me to import any further files, can anybody let me know how to resolve this issue? PW version: PW Explorer V8i (Select series 4) v08.11.11.590
My guess is there is an error in the xls file. What does the log file say?
The problem here is I'm unable to go to the next step so the log file is not getting generated (it gets generated at the last). The xls file used to be imported before but now its not happening so I think the xls file is alright.
Can you please try to create new excel template and try importing 1/2 documents with it. Check if it still gives same error message?
I tried importing a different sheet.. in different environment but still getting this error. Its really bizarre as something which was working good all along has suddenly stopped working even for some other users as well while nothing was changed. Kindly advice as error message too doesn't give further detail.
Is this error appears for all the users or is it specific to certain users ? Try reinstalling Projectwise Explorer on affected machine & check.
You can also check the pwc.log located at %localappdata%\Bentley\Logs folder.