Installing Web Client ActiveX Controls With Restricted Rights

We have a client at a major corporation that is unable to load the web client activeX due to permissions issues. Has anyone had experience working through this? I know the blocking of activeX through IE permissions is pretty common but I have not had experience with working with it.

We can probably get one of his admins to assist him but I would like to have a decent idea of what needs to happen. If the admin simply connects to our PWise site on the machine will this be enough? Any help is appreciated.

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