My collegues and myself havent recieved any email notifications since early January.I get the non-stop sales/advertising emails about every Bentley product there is, but the communities notifications have stopped.
Just wondering if this has happened to any one else or if i need to get my IT to look into it.
I got an email notification for this message. possible it's getting rejected by your email server?
Thanks Kevin for confirming that. I found out we rejected the emails due to SPF Sender Invalid...
Nathan Banks said:I found out we rejected the emails due to SPF Sender Invalid
does it mean the problem is on Bentley's side?
It seems to me that some e-mails have not been delivered from BE Communities in last few days/weeks also. But it's weird some e-mails are fine, but e.g. when I reply to a discussion, so I should be singed for e-mail notification automatically, these e-mails are not delivered.
Labyrinth Technology | dev.notes() | cad.point
Yes. I just checked. Emails from communities come from communities.bentley.com. The DNS SPF records for that domain specify a single IP address allowed to send email for communities, the emails I've recieved so far are not from that ip address.
I can see the SPF fail notices in the headers. I assume mine come through because i whitelisted *bentley.com.
Bentley has to fix this in their DNS setup. I think there is a board for reporting this.
We (Bentley) are working on a fix to this SPF issue. Thank you for your patience.
Jesse DringoliTechnical Support Manager, Haestad ProductsBentley Communities Site AdministratorBentley Systems, Inc.