User is unable to synchronize active directory accounts.
the log files show the following messages
DEBUG [0x00001b40] pwise.usersync.schedule - Supervisor is exiting 'sustain schedule' state for schedule check upINFO [0x00001b40] pwise.usersync.jobs - Enqueue [Datasource list refresh;*; 07:38:27] priority:normalINFO [0x00001b40] pwise.usersync.jobs - Duplicate job is rejected [Datasource list refresh]. Datasource: *; found the same that was scheduled at:13:38:24
When user tries to stop the USS service it fails to stop and gives error 1053
The 1053 error usually indicates a problem with the software needing some resource. Something could have been recently installed on the server like an update or maybe a virus scan that removed a resource.
User uninstalled then reinstalled the ProjectWise User Synchronization service and that solved the problem.