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In some cases, you may be asked to provide Process Monitor (ProcMon) logs to troubleshoot ProjectWise. Process Monitor is a free tool from Windows Sysinternals, part of the Microsoft TechNet website. The tool monitors and displays in real-time all file system activity on a Microsoft Windows operating system. It combines two older tools, FileMon and RegMon and is used in system administration, computer forensics, and application debugging.
Steps to install ProcMon
Steps to using ProcMon