User was getting ProjectWise Caching Server Service stoppage and was getting 4 hour Eval mode for Caching Server in Event Viewer.
Examined the Documents and Settings\All Users\Application Data\Bentley\licensing folder and theirwere no explicit permissions for the domain administrator service account to be able to “Write” to thatdirectory. The same domain administrator service account was running the ProjectWise Caching Server services . After giving that account write privileges to that directory, doing a “Send Logs now” command from thelicensetool.exe (Tools menu > Options) - the action was able to write to the transmit logs and license logs.
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