Problem Description

User just upgraded to ProjectWise SS4 and noticed that thumbnails were not showing up.

Solution

 A prerequisite for ProjectWise SS4 was not installed. The Server used for thumbnails processing has to have Adobe Reader X. The previous version used Adobe 9.5

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

Comments or Corrections?

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