Problem Description

Last Error [116] The server has failed to accept synchronization request. Access is denied.

Troubleshooting looked for errors in pwadmin.log and usersync.log
Usersync.log did not show anything useful except the error message
Pwadmin.log showed 2010-10-11 02:27:49,491 ERROR [0x000008a4] pwise.dms - Error 116 "
The server has failed to accept synchronization request.
Access is denied.

Solution

Created a logical user and made sure the user was in the ProjectWise Administrator Group.  Also the server name was not correctly setup. We changed the \\servername to server name (removed the \\) typed the username and password for the logical user that was created all worked

See Also

Product TechNotes and FAQs

External Links

Bentley Technical Support KnowledgeBase

Bentley LEARN Server

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