Have you ever tried to submit a rendition from ProjectWise Explorer and got any of these long messages pop-up,
Something like this,
When you do get them, you need to check on the following points-
1. In IIS Manager > Application Pools, make sure RenditionServiceAppPool is Started. If it is running, check the Identity credentials. Confirm the password has not expired.
2. Make sure IIS is setup correctly with all the required roles and features-
3. Look inside the dmskrnl.cfg file inside the Integration Service machine-
Do you see the IP address/FQDN of the ICS server in the Trusted Server section?
Copy the Rendition Web Service URL. Can you browse the Rendition Web Service URL from both the ICS Server and Integration Server machine? Do you get the message of a service being created?
4. It is recommended to use the same service account (domain listed) for running the ProjectWise Integration Service, ProjectWise Orchestration Framework service and Application Pool's Identity. Otherwise there might be a mismatch of handshakes and you can never get the Rendition Web Service URL to work with SSL using 443 port. Make sure the service account is added to Administrator's group inside the respective servers.
How to do it- https://www.techspot.com/community/topics/how-to-a-give-a-domain-user-local-admin-rights.84641/
We received a case where PW Integration Service and PW Orchestration Framework were running under different service accounts. We were not able to make the rendition web service URL with https (i.e. using port 443). Finally we had to run it with port 80 (http). It can be unsecured but you can do it if the server machine is not open to external networks.
Yes indeed we have something very similar on the Project we're currently trying to deliver and raised a SrvReqNo: 7001154108 with Bentley
There was a problem with the Rendition Web Service component inside IIS Manager. We had to re-run the ICS for PDF configuration wizard thereby re-creating the Rendition Web Service component, which has fixed the issue now.