When selecting View (Publish) from the Web Explorer Lite client, the file does not publish and an error message is displayed stating either "Requested user workspace is unavailable on system" or "Requested project workspace is unavailable on system."
The Bentley Publisher engine must have access to files pointed to by the workspace it has been configured to run with. If any configuration files in the workspace reside on a network location outside of the machine where the Web Server is installed, you will need to run the ProjectWise Web Server service using a domain account that has access to the network location where the configuration files reside.
When selecting View (publish) from the Web Explorer Lite client, the file does not publish and an error stating something like "engine failed to generate image/rendition file..." is displayed.
This may be caused as a result of pointing your publishing engine install to a customized workspace configuration.
The Web Explorer Lite configuration (...\Program Files\Bentley\ProjectWise\WebServer\common\classes\global.viewers.properties), may be configured to publish DGN files as DPR files. In the PWLiteServlets.properties file (...\Program Files\Bentley\ProjectWise\WebServer\common\classes directory ) configure Bentley Publisher to publish engineering files (e.g DGN, DWG).
To do this:
The problem is that the workspace directory is where the plot drivers are stored (Workspace\System\plotdrv). When Publisher is installed, it installs a version of MicroStation that is used as its publishing engine, it also installs a dpr.plt within that installation. When you publish a file through Bentley Publisher it uses the MicroStation Engine to plot the file using the DPR.plt plot driver - and that resulting image is then published. If you have configured Bentley Publisher so it is pointing to your existing set of workspace configurations and resources which are different than those installed with the MicroStation Publishing Engine, it is possible that the dpr.plt file does not exist within your custom workspace resources.
The solution would be to copy the DPR.plt file from the Publishing Engine workspace (default location: C:\Bentley\Program\BentleyPublisher\Engine\Workspace\System\plotdrv\dpr.plt) to the location within your custom workspace where plot drivers are located (Plot Drivers are located in the directory set by the MS_PLOTDRV variable).
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